QUALITY MANUAL

 

QUALITY POLICY

 

It is the policy and overall business objective of Mertech Ltd to provide services of the highest quality and in compliance with the clients specified requirements.

 

It is also the objective of Mertech Ltd to enhance its reputation and capabilities in order to gain wider recognition in its field of expertise.

 

Mertech Ltd recognises that genuine commitment to understanding the present and future needs of its clients is essential to the achievement of these objectives and thus continually strives to ensure that the needs and reasonable expectations of the clients are realised in the quality of the services it provides.

 

The Quality Management System is described in the Quality Assurance Manual and detailed in a Procedures Manual. To further the quality aims of Mertech Ltd we have ensured that all employees understand and adhere to the requirements of this policy and the contents of the Quality Assurance Manual.

This Quality Manual and subsequent Procedures Manual are published as a direct response to the requirements defined by ISO 9001: 2000.

 

Mertech Ltd will constantly monitor its quality performance and will implement Improvements where appropriate.